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Dynamic Prep Times Per Delivery

Last updated August 22, 2025

  • Auto-accept is our default setup and recommended for most merchants
  • Each merchant has a default prep-time of 20 minutes for an ASAP order, which can be customized as needed. 
  • If your store has highly variable prep times, then we recommend disabling auto-accept. Note disabling “auto-accept” will mean that your store will set a prep-time on a per delivery basis, see the video here to see how it works.

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