Merchant Support
Last updated January 4, 2025
- Click on the side navigation button in the top left hand corner.
- Once clicked you will see a "help" button at the bottom.
- Start a chat with our in
- Our customer support team responds to all in-app chats within 5 minutes
Notes:
- You can also text 656-228-3592 (no phone calls) or create a support ticket by emailing us at support@firstdelivery.com
- If you need help with a delivery in progress that is assigned to an external fleets we recommend contacting external fleets directly (be sure to have the DSP ID or reference ID to provide to the external fleet for support):
- DoorDash Merchant Support: 855-222-8111
- Uber Direct Merchant Support: 866-987-3750
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