How Billing Works - Primer
Last updated August 24, 2025
- First centralizes billing to one invoice across the various Delivery Providers – rather than having a separate invoice from each Provider (i.e. DoorDash Drive, Uber Direct, Dlivrd, etc)
- Each week you will receive a weekly invoice you receive that covers all of the delivery fees + tips. FIRST collects these fees, and pays the delivery providers on your behalf.
- You will receive it every Monday, and it will be from the previous Monday-Sunday
- Your account will be charged 2 days later, via ACH.
- Each invoice is broken down as follows:
- DSP Fees - Delivery Fees paid to external delivery providers
- DSP Tips - Tips paid to external delivery providers
- (If applicable) – Cash Orders - Invoice credit/debit applied for external DSP orders paid for in cash.
- The monthly invoice you receive for software fees includes the following fees:
- You will receive each invoice for the month which will include a monthly software subscription fee + software fees based on the previous month’s delivery volume. Each invoice will be broken down as follows
- Dispatch Fees - Software usage fees (i.e. current month minimums, previous month volume overages, per order dispatch fees)
- Network Fees - Fees for third-party DSP network usage
- You can view all of your invoices and payments at https://pay.firstdelivery.com
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