First DeliveryHelp Center

Creating Drivers

Last updated August 25, 2025

While, we always recommend having your account manager help you set this up. Here is a how to guide on how you can create drivers from the FIRST Delivery Dashboard.

How to create drivers from web dashboard:

  1. Navigate to the Fleets page (link  here )
  2. Click the + button by the "Runners" text
  3. Fill out fields in Create Runner drawer (note: when selecting which territory they will be primarily delivering in
Creating Drivers
  1. Click Submit
💡

If a runner wants to work in two different territories, they can do so but need to have their territory changed before hand. If this is common consider leveraging retreat points / sub-territories

You can also create runners/drivers via API, learn more  here .

Was this article helpful?