Custom Tracking Links
Last updated July 9, 2024
Global Tracking Link Configuration
- On the Company Settings page, enter hex codes for the color scheme. The primary color will fill key elements on the order tracker. (be sure to include the “#”, at the beginning of the code)
- Upload your company logo for the tracker’s header (Logo should be a 4:1 ratio and at least 400px wide)
- Pro tip – if the logo is too small, consider putting the logo on a background that meets the ratio requirements
- The Footer Image and link can also be configured how you wish. Customers generally use this space to engage end-diners and drive a desired action (i.e. feedback surveys, leave a google review, etc)
- See examples here
- The tracking link can also have different sections shown/hidden (for example, you can choose to hide the delivery driver phone number if desired → this will help drive diners to call the merchant)
Per-Merchant Tracking Link Configuration
- Each merchant can upload their logo “header” and a promotional graphic “footer image” to their order tracker.
- From the Merchant’s profile, scroll down to their “Branding” section.
- For any merchant that has this configured, these settings will override the Global Settings.
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